1. Introduction

These General Terms and Conditions of Sale ("Terms") govern the sale of customized sportswear by Panther via the website www.mypantherusa.com. By placing an order, you agree to these Terms in full.

2. Products and Customization

Panther specializes in customized sportswear through high-definition sublimation printing. Customers are responsible for providing accurate design specifications. Panther reserves the right to refuse designs that violate intellectual property rights or ethical standards.

3. Orders and Payment

• Orders are placed online through www.mypantherusa.com.
• Full payment is required at the time of order confirmation.
• Payments are accepted via credit card, PayPal, and other secure payment methods.
• Once an order is confirmed, it cannot be modified or canceled due to the personalized nature of the products.

4. Production and Delivery

• Production begins upon order confirmation and payment.
• Standard production time: 45 business days.
• Shipping times vary by location. Estimated delivery times will be provided upon checkout.
• Panther is not responsible for delays caused by shipping carriers or force majeure events.

5. Returns and Refunds

• As items are custom-made, returns and refunds are only accepted in cases of manufacturing defects or incorrect production.
• Customers must notify Panther within 7 days of receiving a defective item, providing clear evidence (photos).
• If a return is approved, a replacement or refund will be issued.

6. Intellectual Property

• Customers confirm they have the rights to use any logos, images, or designs submitted for customization.
• Panther retains ownership of original designs created by its team unless otherwise agreed upon.

7. Liability

• Panther is not responsible for errors in customer-submitted designs.
• Panther’s liability is limited to the value of the purchased goods.
• Panther is not liable for any indirect damages resulting from product use.

8. Data Protection

• Customer data is collected and processed in accordance with Panther’s Privacy Policy.
• Data is used solely for order processing and customer service.

9. Governing Law and Disputes

• These Terms are governed by the laws of USA.
• Any disputes shall be resolved through mediation or competent courts in Washington.

10. Contact Information

For any inquiries or support, please contact us.